5 impressive ways to get more loyal customers
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5 impressive ways to get more loyal customers

In a competitive market, it is crucial to not only attract new customers but also retain loyal ones. Loyalty is a valuable asset of customers, as they …

Jan 15, 2025 9:00:00 AM 3 min read
Shifting to experiential loyalty programs

Shifting to experiential loyalty programs

In the fast-changing retail world of today, customers desire personalized and seamless shopping experiences. In order to thrive in this highly competi …

Jan 8, 2025 5:45:00 AM 3 min read
What is customer loyalty and how can it be achieved?
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What is customer loyalty and how can it be achieved?

‘Customers’ and ‘loyalty’ are not unfamiliar concepts, the terms are regularly used within every company. And yet, the concept of ‘customer loyalty’ h …

Dec 30, 2024 8:15:00 AM 2 min read
Collecting customer data: what is it and how does it work?
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Collecting customer data: what is it and how does it work?

Customer data, also known as customer information, is the information you have about a customer. It is managed through customer data management. It ca …

Dec 18, 2024 11:00:00 AM 3 min read
Setting up a loyalty program with success
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Setting up a loyalty program with success

Loyalty programs have long been essential tools for businesses. They promote customer loyalty and enhance business outcomes. These programs help compa …

Dec 5, 2024 9:15:00 AM 3 min read
Why satisfied customers are so important
Customer shopping online with credit card and smartphone

Why satisfied customers are so important

When you walk into a café and the atmosphere is warm, the coffee is delicious and the barista smiles genuinely at you, you know you want to come back …

Nov 22, 2024 12:45:00 AM 3 min read
Customer success: an essential strategy + tips
Happy customer with shopping bags

Customer success: an essential strategy + tips

Picture this: it’s a busy Monday morning and you’ve just run out the door to catch the train. On the way to the station, you suddenly realize that you …

Nov 20, 2024 12:15:00 PM 4 min read
What is a customer data platform?
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What is a customer data platform?

In today’s fast-evolving business landscape, effective management and analysis of customer data are essential. This is where a Customer Data Platform …

Nov 1, 2024 10:00:00 AM 2 min read
Customer research: from satisfied customers to loyal customers
Blog image customer research

Customer research: from satisfied customers to loyal customers

Customer satisfaction is super important for any business, but there’s more to it than just happy customers. We want to create fans. People who not on …

Oct 29, 2024 9:30:00 AM 4 min read
The future of customer loyalty
Happy customer in front of retail store

The future of customer loyalty

The retail landscape is undergoing a digital transformation. Modern customers seek more than just good deals; they expect personalized shopping experi …

Oct 3, 2024 3:45:00 AM 2 min read