The latest product update (called: Black Release) is another step in our journey to help companies engage with their existing customer. Discover what this update is about and unveil the capabilities of NeoDay's Black Release, designed to give you more control, mind-blowing personalization capabilities while reducing your IT dependencies even further.
Customers gain a sense of achievement and exclusivity through emotional incentives combined with tangible benefits such as bigger discounts, early access, or premium perks. NeoDay's sleek interface visually highlights each tier and its perks, motivating users to remain engaged and loyal to your brand. This capability not only fosters a deeper connection with your customers but also fuels sustainable revenue growth.
The Rewards Calendar is designed to keep your brand at the forefront of your customers' minds every day. Seasonal campaigns have always been a powerful tool to drive engagement, but NeoDay's Rewards Calendar replicates the genuine excitement of opening a physical advent calendar. This capability creates a delightful experience that encourages users to return daily for new rewards, significantly boosting app engagement.
Ideal for holidays and special occasions, the Rewards Calendar offers endless customization options. Whether planning for Black Friday, Easter, summer, or any significant event, you can tailor the calendar to fit any duration. With its simple drag-and-drop customization, you can create a visually impressive Rewards Calendar that perfectly aligns with your brand’s look and feel.
NeoDay's Wheel of Fortune 2.0 leverages over 20 years of in-house loyalty marketing experience to bring small changes that yield significant benefits. By incorporating a swipeable interface and a sleek layout that displays only part of the wheel, the experience is modernized and suspenseful. The partially hidden prizes create a sense of anticipation, keeping users on the edge of their seats.
The swipe-to-spin mechanic introduces an interactive, sweepstake-style element, allowing users to feel more personally involved in the outcome. This innovative approach reduces negative emotions associated with not hitting the ideal prize, leading to a significant increase in repeat engagement with campaigns. Wheel of Fortune 2.0 is a powerful tool to enhance user interaction and drive engagement.
Loyalty programs are most effective when customers actively collect and redeem their rewards. NeoDay's Points to Discount Slider empowers customers to decide how they spend their loyalty currency, driving greater satisfaction with the program. By allowing customers to use their earned currency on their terms, they are more motivated to engage frequently, knowing they can maximize the value of their rewards.
The Reward Shop back-office configuration gives you full control over the process, enabling you to set both lower and upper limits for the slider. This ensures precise control over the discount range available for purchase with loyalty points while still offering flexibility to the customer. This capability not only maximizes customer satisfaction but also strengthens loyalty every time they interact with your program.
NeoDay's Flexible Event Triggers reduce IT costs by simplifying at the back-end office, how customers engage with your loyalty program. This capability allows you to define how various actions, such as a purchase or an app interaction, should trigger a reward without requiring complex IT investments.
Setting up Flexible Event Triggers is straightforward. You can choose the action that should trigger a reward, set conditions based on variable or fixed values, and let NeoDay handle the rest. This ensures a smooth, rewarding experience for your customers while reducing operational complexities. The ability to tailor rewards based on event values, such as total spend or visit frequency, provides endless possibilities for creating personalized and engaging loyalty programs.
NeoDay’s Black Release is here to help businesses personalize their loyalty programs, gain more control over campaigns, and reduce IT costs. Curious to see how it looks for your brand? Book a personalized demo with our loyalty experts with just one click!