The Black Release: Discover NeoDay's latest product updates
The latest product update (called: Black Release) is another step in our journey to help companies engage with their existing customer. Discover what …
Sustainability: Loyalty programs with a purpose
The retail world is experiencing a green revolution. Sustainability is no longer a niche concern; it’s a core value for today’s eco-conscious consumer …
Customer focus: the secret ingredient for success
In today’s hyper-competitive business landscape, customer experience often sets top-performing companies apart. Truly customer-focused organizations a …
5 Effective ways to reward and retain loyal customers
As a business, it’s important not only to acquire new customers, but also to retain existing customers and reward loyal customers. Research shows that …
Loyalty marketing: the key to sustainable customer success
In today’s fast-changing world, building a loyal customer base is more crucial than ever. But what exactly is “loyalty marketing”? Simply put, it’s ab …
What is customer satisfaction and how to achieve it?
Customer satisfaction is crucial for business success, serving as both a performance indicator and a key factor in attracting and retaining customers. …
Understanding loyalty trends in retail
The retail landscape is ever-evolving. Today’s consumers are tech-savvy, environmentally conscious, and crave personalized experiences. In this consta …
5 impressive ways to get more loyal customers
In a competitive market, it is crucial to not only attract new customers but also retain loyal ones. Loyalty is a valuable asset of customers, as they …
Shifting to experiential loyalty programs
In the fast-changing retail world of today, customers desire personalized and seamless shopping experiences. In order to thrive in this highly competi …
Podcast: Ensuring retention through customer engagement
In 2024 we launched our Podcast series: A Cup of Loyal Tea. Watch the episodes on our YouTube Channel!