Why gamification loyalty programs are winning over customers
Gamification loyalty programs are redefining how brands build customer relationships.Instead of just giving points or discounts, these programs add en …
Returning customers: your greatest growth asset
Discover how returning customers can help increase sales and retention with proven strategies to turn one-time buyers into loyal customers.
Customer success: an essential strategy + tips
Picture this: it’s a busy Monday morning and you’ve just run out the door to catch the train. On the way to the station, you suddenly realize that you …
Tips to increase customer satisfaction
Increasing customer satisfaction is at the top of many companies’ priority list, and for good reason. Retaining existing customers is often more cost- …
Championing customer loyalty with NeoDay
In today’s fiercely competitive retail environment, customer loyalty is no longer a luxury, it’s a necessity. Businesses need to go beyond simple poin …
Customer retention: what it is and how to realize it?
Customer retention is crucial to any business’s success, as it involves retaining existing customers and encouraging repeat purchases. It is more cost …
The customer journey: what is it and how to map it?
A customer journey, also known as a customer journey, is very important for every organization. By means of a customer journey, you map out the needs …